Contact information

We love hearing from fellow pet lovers! Whether you have a question about how our deshedding gloves work, need help picking the right size portable water bottle, or need an update on your shipment, our dedicated customer support team is here to assist you.

Direct Contact Details

  • Website Domain: jzy8ge-01.myshopify.com

  • Customer Support Representative: Shannon Jefferies

  • Official Support Email: [email protected]

  • Business & Operating Entity: THE TRUSTEE FOR THE MYER COMMUNITY FUND

  • Entity ID / Registration #: 61860165100

  • Official Corporate Address: 169/173 Egan St, Kalgoorlie WA 6430, Australia

  • Return & Warehouse Address: 169/173 Egan St, Kalgoorlie WA 6430, Australia

Customer Support Hours

  • Monday to Friday: 9:00 AM – 5:00 PM (AWST)

  • Saturday & Sunday: Closed (Inquiries sent over the weekend will be answered on Monday)

  • Response Time: We strive to respond to all email inquiries within 24 to 48 business hours.